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[1] Can a notebook or laptop PC be used?
Updated: 04/23/2007  
[2] My computer is a 486. Can I use it with Scan 'n Sew PC?
Updated: 04/23/2007  
[3] My computer doesn't have a CD-ROM drive. Can I still install ScanSoft PC?
Updated: 04/23/2007  
[4] My PC is running Windows® 3.1. Can I use the ScanSoft PC software?
Updated: 04/23/2007  
[5] My monitor (or laptop screen) is not capable of displaying a resolution higher than 640 x 480. Is this a problem?
Updated: 04/23/2007  
[6] Can the Scan 'n Sew PC be used in languages other than English?
Updated: 04/23/2007  
[7] Can I get a trade-in allowance on my Scan 'n Sew II toward the Scan 'n Sew PC?
Updated: 04/23/2007  
[8] Is there any way that I can run the Scan 'n Sew PC on a Macintosh?
Updated: 04/23/2007  
[9] How do I connect the Scan 'n Sew PC to my computer?
Updated: 04/23/2007  
[10] How can I identify the serial port on my computer?
Updated: 04/23/2007  
[11] What if the pins in my serial port do not match the Scan 'n Sew PC cable connector?
Updated: 04/23/2007  
[12] I don't seem to have an available serial port. What should I do?
Updated: 04/23/2007  
[13] The cable to the Scan 'n Sew PC is not long enough. What should I do?
Updated: 04/23/2007  
[14] I installed the CD-ROM into my CD-ROM drive, but nothing happened.
Updated: 04/23/2007  
[15] Windows® 95 is unable to read the CD-ROM. Is it defective?
Updated: 04/23/2007  
[16] I have successfully installed the software. Will I need the CD-ROM to run it?
Updated: 04/23/2007  
[17] Can I uninstall the software?
Updated: 04/23/2007  
[18] I tried to install the software using the instructions that came with the CD-ROM. I keep getting a message that Windows can't find the Setup program. I'm not really sure which drive letter is my CD-ROM. Isn't there an easier way to install the software?
Updated: 04/23/2007  
[19] The software installed without a problem, but whenever I run EasyScan or EasyLayout I get a message saying that it cannot open the COM port.
Updated: 04/23/2007  
[20] I get an error message saying "Cannot open COM port" when I run EasyScan (or EasyLayout).
Updated: 04/23/2007  
[21] When I fill an area of a design in EasyScan (Fill view) with stitch and color information, it turns grey instead of the color I have selected. How do I know what colors have been assigned?
Updated: 04/23/2007  
[22] In filling an area in EasyScan I accidentally clicked in the wrong area. How do I erase this information?
Updated: 04/23/2007  
[23] I have hundreds of colors of thread, but EasyScan only gives me 12 choices. How can I get more color choices?
Updated: 04/23/2007  
[24] Can my Scan ‘n Sew II be modified to connect to a personal computer?
Updated: 04/23/2007  
[25] Can my Scan ‘n Sew I be modified to connect to a personal computer?
Updated: 04/23/2007  
[26] Will Windows 98 work with the Scan 'n Sew PC?
Updated: 04/23/2007  
[27] I have installed SSPC Version 2. I have many designs saved in SSPC Version 1 and would like to change the size, or direction of these but don't have the option of clicking "Return to Register." Why can't I use the size options on Version 2 for these designs?
Updated: 04/23/2007  
[28] I am trying to find the Tutorial included with the SSPC Version 2. I have opened the Easy Scan and Easy Layout programs but can't find the tutorial. What am I doing wrong?
Updated: 04/23/2007  
[29] I have created and saved a layout using several designs. I opened the Easy Scan program but could not find my saved file.
Updated: 04/23/2007  
[30] Can the Scan 'n Sew PC be used with the Memory Craft 8000?
Updated: 04/23/2007  
[31] I already own a flat bed scanner. Can I purchase only the software program to run the Scan 'n Sew program on my computer to use with my scanner?
Updated: 04/23/2007  
[32] I would like to scan a design that is too big to fit into the scanning bed. I don't want to reduce the size. How can I scan a larger design?
Updated: 04/23/2007  
[33] I have a large design that I would like to scan. Do I have to cut it apart to scan each segment separately? I'm having difficulty in separating areas to scan. Many of the designs I would like to use are in books that I don't want to take apart.
Updated: 04/23/2007  
[34] When scanning a design, I try to center it in the scanning bed, but when I print out a template, the crosshairs never seem to be in the center of the design. Why?
Updated: 04/23/2007  
[35] How do I use Word Art to create lettering?
Updated: 04/23/2007  
[36] What are the system requirements for Customizer 2000?
Updated: 04/23/2007  
[37] What are the system requirements for Personalizer 2000?
Updated: 04/23/2007  
[38] Do I need to have the Scan 'n Sew PC to use the Reader/Writer with Customizer 2000?
Updated: 04/23/2007  
[39] Do I need to have the Scan 'n Sew PC to use Personalizer 2000?
Updated: 04/23/2007  
[40] I own the Scan 'n Sew PC. Do I need to purchase the Reader/Writer to have the Customizer 2000 features?
Updated: 04/23/2007  
[41] I own the Scan 'n Sew PC, and I've purchased the Reader/Writer. Do I need to uninstall ScanSoft PC to use Customizer 2000?
Updated: 04/23/2007  
[42] I've purchased Personalizer 2000 for use with my Scan 'n Sew PC. Do I need to uninstall ScanSoft PC to use it?
Updated: 04/23/2007  
[43] How do I specify the communication settings that the Reader/Writer or Scan 'n Sew PC will use?
Updated: 04/23/2007  
[44] What is the difference between EasyImport and EasyEdit?
Updated: 04/23/2007  
[45] What is the difference between "importing" and "pasting?"
Updated: 04/23/2007  
[46] Will Customizer 2000 and Personalizer 2000 read Memory Cards?
Updated: 04/23/2007  
[47] Will Customizer 2000 or Personalizer 2000 work with a MAC computer?
Updated: 04/23/2007  
[48] Can you scan with the Customizer 2000?
Updated: 04/23/2007  
[49] Regarding Communication Settings: How should I determine which Baud Rate to select?
Updated: 04/23/2007  
[50] How should I determine which Channel to select?
Updated: 04/23/2007  
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