Contact Us

Machines Support
For questions regarding Machine Support, fill out the Machines Support Form or call anytime, Monday through Friday 8:30AM – 5:00PM EST, 1-800-631-0183, ext. 774.

Technical Support
For questions regarding Technical Support, installing, updating, or using your embroidery software, fill out the Software Support Form or call anytime, Monday through Friday 8:30AM – 5:00PM EST, 1-800-631-0183, ext. 775.

General Inquiries
For general questions, please use the General Inquiries Form.

Janome Mailing List
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