In The News

Stolen shipment of Memory Craft 11000SE

30 August, 2011

Earlier this summer, a shipment containing Janome Memory Craft 11000 Special Edition sewing machines was stolen from a trucking company yard while awaiting transit to the Janome warehouse in New Jersey.
Janome has identified the serial numbers of the stolen machines, and is currently cooperating with state and local authorities and their insurance company examiners who are investigating the crime.
It is illegal to purchase and sell stolen merchandise. The serial numbers of the stolen machines are listed below. Janome America would like to inform its valued customers of the serial numbers of the machines in question to protect them from inadvertently purchasing stolen merchandise. Please be advised that the warranty of these machines will be null and void.
If you are approached by ANYONE offering to sell a Janome MC11000SE with one of the enclosed serial numbers, please notify Janome immediately by calling 201-710-2120 or e-mailing us at The only place to purchase a genuine Janome MC11000SE is from an Authorized Janome Dealer.
Please check the serial number BEFORE you purchase a MC11000SE.
Janome would like to thank the sewing community for their attention to this matter.