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Topic Title: 9700 Reviews please
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Created On: 06/04/2012 12:53 PM
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 06/04/2012 12:53 PM
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GraceB

Posts: 162
Joined: 02/13/2012

I bought a MC350E a few months ago. While I love the machine, in spite of the few quirks that it seems to have, I am now sorry that I didn't get a combination sewing/embroidery machine. It is becoming tiresome changing machines, and I don't have the space to set up a separate sewing table.

Also, my sewing machine is the MC4000, which is now almost 18 years old. It is still working perfectly....but it's screen has already almost lasted double it's expected lifetime.

While I dream of the Horizon 12000, it is far from within my price range. So, I'm considering trading my 350E in for the 9700. However, the 9700 doesn't have a USB port, which is an option that I like; although my husband has tried to assure me that I'd be perfectly fine using a memory card. AND, my biggest issue is that it doesn't have a thread cutter. That was a "must" when I was shopping for machines. And, now that I've had the feature for a few months, I don't want to give it up.

So, for those who have the 9700, I'd like to hear all of your experiences, good and bad. Thanks for your help.

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Brother Dreammaker XE, Baby Lock Symphony, Janome 1110DX serger, Brother PE770, Janome MC 4000 (retired)
 06/05/2012 01:20 AM
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CherylAnn

Posts: 3453
Joined: 05/27/2007

GraceB,

Technology you aren't trading anything but will lose the USB and thread cutter. If you can manage, I'd hang onto your machine for a bit as the 9700 may be replaced with a newer model. I've not heard anything about it, but as the 12000 is so expensive, there may be a new combo machine in a better price bracket for those that cannot afford the luxury of the 12000. You could also check to see if there are any 11000 that have been traded in as then you'd have a larger hoop to do embroidery and the price should be not to bad either.

Cheryl

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Saskatoon, Saskatchewan Canada
Janome 15000, 12000, 4120, 760, 1200D Serger, Huskylock 926, Cover Pro 1000 & a few older sewing machines; my favourite computer games of DigitizerMBX v.4.5 with Cutwork, Floriani Total Control, & EQ7
 06/05/2012 08:14 AM
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devilcat

Posts: 2199
Joined: 10/23/2007

I suggest you go to a dealer and see if they have any 10001's. Fabulous combination machine with none of the problems that the 11000 has. The hoops are not as big but it is a dream machine and completely hassle free.

Jacquie

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Ladysmith BC,Janome 12000, Bernina Record, Bernina 1150MDA serger, bit of a Luddite, garments not crafts
 06/05/2012 08:45 AM
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GraceB

Posts: 162
Joined: 02/13/2012

Ladies, thanks for your input. As far as buying a trade-in, I think the only way my dealer will give me the original purchase price (for up to one year) on my 350E is if I upgrade to a new machine. I do agree with both of you in that the 9700 wouldn't be my first choice.

Jacquie, I also agree that I don't want an 11,000 as I've read of too many issues. Cheryl, I hope you are correct. Maybe a new model will be coming out. I guess I should wait a bit...but I'm really an impatient person, lol.

Unfortunately, my decision gets clouded because the machine that I really want is the 12000.

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Brother Dreammaker XE, Baby Lock Symphony, Janome 1110DX serger, Brother PE770, Janome MC 4000 (retired)
 06/05/2012 10:18 AM
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MOM

Posts: 2984
Joined: 03/09/2009

Grace:

Do not let the comments about the 11,000 influence your decision about the 11,000. I found that it was an excellent machine. I had it for 3 years and never had an issue with it. I have the 12,000 and there are days that I wish I could have afforded to keep it along with my 12,000. Some do claim they are having bobbin issues and there are many reasons why that happens. I found using the correct thread and pre-sound bobbins by Janome and needles by Janome or Organ and never had an issue. At times issues are with the brand of needles and the brand of thread.

I also had the MC5700 for 6 years and the 300E for 5 years and never had an issue with either. If you have a good dealer and his technician knows the machines you should have no issues with whatever choice you make.
Keep us posted with whatever your choice.

Mom
 06/06/2012 02:00 PM
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GraceB

Posts: 162
Joined: 02/13/2012

Well, I still haven't made up my mind. There isn't a Janome, in my price range, that I want to trade up to. And, when I think about the cost of the 350E, plus the additional money to upgrade to a 9700, I could add a couple of hundred dollars and get the Husqvarna that I really wanted in the first place. Once or twice a year they run them on pretty decent sales, sometimes with free financing.

So, I guess I'm keeping my 350E for now.

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Brother Dreammaker XE, Baby Lock Symphony, Janome 1110DX serger, Brother PE770, Janome MC 4000 (retired)
 06/06/2012 03:01 PM
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jcy

Posts: 43
Joined: 05/04/2010

I've had my MC11000 for 18 months now, and have had no issues, it is actually my first ever embroidery machine, and just love it. It is a work horse. I'd love to be able to get the 12000, though, but would have to sell the 11000 first, but can't even find anything wrong with the 11000 to justify my parting with it.

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Janome MC15000
Janome Digitizer mbx V4
Janome QCD4120
Pfaff
Babylock Eclypse Serger
 06/06/2012 05:10 PM
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GraceB

Posts: 162
Joined: 02/13/2012

jcy, have you had any bobbin/bobbin case issues? I've been reading about them online recently, and also read quite a bit about them before I even purchased my 350E. Maybe I'll have a talk with my dealer the next time I go into the shop. There is also another local Janome dealer. So, maybe I'll pick their brain and see what kind of info I get from them also.

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Brother Dreammaker XE, Baby Lock Symphony, Janome 1110DX serger, Brother PE770, Janome MC 4000 (retired)
 06/06/2012 07:37 PM
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CherylAnn

Posts: 3453
Joined: 05/27/2007

Or travel to a city near you that you wouldn't buy from if you have a local dealer. Pick their brain and you never have to see them again, if you don't want to. Some MC11000's had bobbin issues but most didn't. I didn't believe at first that it was user error, but as time goes on I'm thinking that perhaps a lot of it was. There is a little stopper in the race where the bobbin case sits that may be missing or perhaps a weak spring that may have caused some of the issue. It happens when a thread gets caught at high speed of sewing or embroidery and the damage is done before you can hit the Start/Stop button or take you foot off the gas. There is usually noise made just before it happens and sometimes that is ignored and then the problem happens. Some other brands of machines with the same bobbin mechanism have this happen too.

Cheryl

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Saskatoon, Saskatchewan Canada
Janome 15000, 12000, 4120, 760, 1200D Serger, Huskylock 926, Cover Pro 1000 & a few older sewing machines; my favourite computer games of DigitizerMBX v.4.5 with Cutwork, Floriani Total Control, & EQ7
 06/10/2012 11:31 AM
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jcy

Posts: 43
Joined: 05/04/2010

I've never had any bobbin issues, keep the bobbin area clean, now and then brush out the lint that gets caught in there.

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Janome MC15000
Janome Digitizer mbx V4
Janome QCD4120
Pfaff
Babylock Eclypse Serger
 06/10/2012 11:31 AM
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jcy

Posts: 43
Joined: 05/04/2010

I've never had any bobbin issues, keep the bobbin area clean, now and then brush out the lint that gets caught in there.

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Janome MC15000
Janome Digitizer mbx V4
Janome QCD4120
Pfaff
Babylock Eclypse Serger
 06/10/2012 09:15 PM
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GraceB

Posts: 162
Joined: 02/13/2012

Well, I have finally made up my mind. I still want a combo machine, but am going to wait for a while...since I just invested quite a bit into buying my 350E plus other extras. However, my "regular" Janome sewing machine is 18 years old, and I discovered the other day that some things are starting to fail. And, even if I buy a combo machine, I would still want a separate sewing machine to take to quilting classes, etc., because the combo machines I have looked at are so heavy. So, I'm going to replace my old sewing machine with a Babylock...either the Elizabeth or the Melody. Then, in a year..or two or three, I'm going to get the combo sewing/embroidery machine.

After using Janome machines for years, I have fallen in love with the Babylock machines. I can get an Esante right now for $2500, but it's one of the few that doesn't have USB stick capabilities. So, I'll wait. The Ellageo is exactly the one that I want, but it is much pricer. However, if I use my 350E for now, I might be able to get the Ellageo in the future.

So, for now, that's where I stand. I kind of feel like a traitor to Janome, but they just don't have what I want, at I price I can pay. And, the Babylock dealer is so much closer to my home, so I won't have to travel very far at all to attend classes.

Thanks for all of your input. It really was very helpful.

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Brother Dreammaker XE, Baby Lock Symphony, Janome 1110DX serger, Brother PE770, Janome MC 4000 (retired)
 01/12/2013 12:50 PM
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Crafty1

Posts: 1
Joined: 01/12/2013

I was just at my dealer's store and they mentioned there's a new machine - the 9900 coming out in February, 2013. Since they are putting thread cutters on the newer machines, it might have one.

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Crafty1
 08/20/2013 03:36 PM
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designzbyjacques

Posts: 26
Joined: 09/05/2010

i bought a brother innovis 4000 about 13 months ago,i was embroidering today and the thing just jammed up ,i cant even move the hand wheel i cannot believe that could happen to a machine that cost so much money and i should have my head examined for not sticking to janome,a mistake im certain to correct!

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bernina 740 favorit,brother super galaxie 3000,elna 8600,janome 644d serger,juki industrial.
 08/20/2013 03:46 PM
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CherylAnn

Posts: 3453
Joined: 05/27/2007

We are just 5 days away from Janome's new launch - don't know what it will look like, cost or features it will have. There was an iPad app, that I downloaded about a week ago that was called Acuedit and it looks like Horizon Link that we have for the 12000, when you click on something it says "not hooked up to 15000" or some such message. Maybe it is a new MC15000. There is also a website 15000.com, I think it is, but it didn't tell me anything. So anyone wanting a new machine and has a few extra bucks to spare, just wait and see what comes. There may be some good deals on the last models to make room for the new.

Cheryl

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Saskatoon, Saskatchewan Canada
Janome 15000, 12000, 4120, 760, 1200D Serger, Huskylock 926, Cover Pro 1000 & a few older sewing machines; my favourite computer games of DigitizerMBX v.4.5 with Cutwork, Floriani Total Control, & EQ7
 08/20/2013 03:49 PM
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designzbyjacques

Posts: 26
Joined: 09/05/2010

what is the web adress Cherylanne?id love to check that out

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bernina 740 favorit,brother super galaxie 3000,elna 8600,janome 644d serger,juki industrial.
 08/21/2013 07:07 PM
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CherylAnn

Posts: 3453
Joined: 05/27/2007

The web site is:

http://janome15000.com

Still doesn't tell us anything but there is a pansy design that you can download, if you can find the right place and register for the news.

Cheryl

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Saskatoon, Saskatchewan Canada
Janome 15000, 12000, 4120, 760, 1200D Serger, Huskylock 926, Cover Pro 1000 & a few older sewing machines; my favourite computer games of DigitizerMBX v.4.5 with Cutwork, Floriani Total Control, & EQ7
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