
04/14/2012 08:06 PM
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fmacashley

Posts: 56
Joined: 01/28/2011
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Any experience with the Janome 11000 carriage release lever stuck. It is stuck open and the carriage cannot go all the way back when done with a design. Any help please..(besides a repair person)
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04/14/2012 08:27 PM
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Linda1968

Posts: 21
Joined: 08/16/2007
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Try Shutting machine off ( be sure to remove hoop first) then turn machine back on. Hope this helps.
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04/14/2012 08:41 PM
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fmacashley

Posts: 56
Joined: 01/28/2011
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No it didn't work. Now when I tried to turn the machine back on, it sounded like everything was rattling apart. Don't dare touch it. Guess it doesn't do any good to get upset !!!
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04/14/2012 08:42 PM
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fmacashley

Posts: 56
Joined: 01/28/2011
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Just wondering if this has happened to anyone else? The little release lever is absolutely stuck. Thanks.
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04/15/2012 10:46 PM
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CherylAnn

Posts: 2483
Joined: 05/27/2007
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It sounds like you have some sort of a jam in the embroidery arm. Check to see that it is straight and not bent anywhere. Press it open - not hard but give it a little nudge, both opening and closing positions. Then try the little lever again. Try turning it on/off again. It will make a noise as something isn't right in there but by the on/off thing, you reset the machine and it might go to "home" position. If that doesn't work, you have no choice but to take it to be serviced. I think I would do that anyway, as there may be a thread or something caught in the mechanism that you can't see.
Your machine is to valuable to try playing around with "fixing" on your own. If the arm won't go in and you take it to servicing, be very careful how you load it in your vehicle to get it to the shop.
Cheryl
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Saskatoon, Saskatchewan Canada HMC12000, Horizon 7700QCP, 4120 QDC, Jem Platinum 760, CoverPro 1000, HuskyLock 936, Xpression Felting Machine, DigitizerMBX v.4.0
Edited: 04/15/2012 at 10:47 PM by CherylAnn
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04/16/2012 12:02 PM
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fmacashley

Posts: 56
Joined: 01/28/2011
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Thanks for comments. Planning to carefully transport it 130 miles away to great repair person.
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04/16/2012 02:09 PM
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MOM

Posts: 2726
Joined: 03/09/2009
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Oh my gosh. I had that happen to me one time when I had my 11,000. I was embroiderying and had taken off the hoop to cut around an applique and did not snap the hoop on the arm correctly. The hoop jumped off and jammed . I shut the machine off and then turned it back on and it did fix itself. It did not damage the arm but it did damage my bobbin case. I was so nervous that when I got the arm shut I took it into my dealer and it was fine. Good Luck. Let us know how you make out.
MOM
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08/01/2012 06:56 PM
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shubbee

Posts: 4
Joined: 07/21/2012
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Hello, My carriage arm refuses to open, the lever won't depress; any ideas for that?
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08/01/2012 06:59 PM
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shubbee

Posts: 4
Joined: 07/21/2012
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Hello, my carriage arm won't open. The lever won't depress. Any ideas for that?
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08/01/2012 11:45 PM
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CherylAnn

Posts: 2483
Joined: 05/27/2007
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Try to gently open the arm when you press the lever down. If that doesn't open the arm, you will need to take it in for repair.
Cheryl
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Saskatoon, Saskatchewan Canada HMC12000, Horizon 7700QCP, 4120 QDC, Jem Platinum 760, CoverPro 1000, HuskyLock 936, Xpression Felting Machine, DigitizerMBX v.4.0
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