I have a brand new laptop with absolutely no Janome software on it. I would like to install the MC11K Tools on the machine. Following the instructions in the manual does not cover the topic of 64 bit operating systems... The manual is stuck at Windows XP..... WHen I install MC11K Tools it *says* it went fine. But when you check the drivers in Windows update it says nothing was installed. My laptop will not communicate with my Memory Craft 11000. The software on the machine itself is version 1.30.
Can anyone provide detailed, concise, and thorough instructions on how to get me started?
I'm posting this on behalf of my wife and will probably never logon to this forum. PLEASE, PLEASE, PLEASE post your response to the forum AND copy email@example.com. -- Thank you.